#RemoteJobBoard

Junior Copywriter – Freelance

All Jobs, Industry-Specific, Worldwide Jobs, Writing and Content /

R250 – R300 per hour with the expectation of 20 hours per week. About the job What sells in 2024? The same thing that sold in 1924 And 1824 And 2024 BC TRUST! And how do you build trust? Well, it’s a bit different now from how the ancient Romans did it. Now, we create trust online by building authority. And an incredible tactic is releasing studies. Finding out what information your audience would love ❤️ and presenting it in a compelling way. And that, my dear writer friend, is where you come in! Our client is a small but growing agency based in Boston. That means you get to work with the founder… who is a world-class marketer (with a cute dog). Get your career flying 🚀🚀🚀 and apply today 👇👇👇 The Role As the Freelance Copywriter, you will take the lead in creating impactful SEO content that speaks to the client’s audience. You’ll work closely with Nick to: The Person Freelance Rate and Benefits Through Marketing Pros, the successful candidate will have access to a shared workspace in Cape Town, a Slack group with other South Africa-based marketing professionals, and regular social and training events.

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Customer Support Agent (Shopify Experience)

All Jobs, Customer Service, Technology and IT, Worldwide Jobs /

Job Description This is a remote position. Main Accountabilities… MUST BE BASED IN SOUTH AFRICA  ● Respond to customers via email and social media channels. ● Acknowledge and resolve customer issues with the least amount of disruption as possible. ● Offer pre and post purchase information and support to our customers. ● Be a specialist of our current and upcoming products to advise and hype customers. ● Ensure that the customer has an awesome experience, every time. ● Identify potential issues with the product from customer feedback and report this as necessary. Requirements You have… ● Customer Service experience.  EXPERIENCE WITH SHOPIFY MUST HAVE  ● Worked in a fast paced customer response team You might have… ● Experience with Gorgias or any other customer service Helpdesk. KEY SKILLS ● Outstanding customer service skills – you are naturally customer focused. ● You can think outside of the box – we go against the norms and every person that you communicate with is individual. There isn’t always a “one size fits all” answer. ● You are empathetic and able to put yourself in the customer’s shoes. ● Love ownership, you own the problem along with the solution and will always endeavour to resolve any issues that they have with our products or service as swiftly and smoothly as possible. ● The ability to diffuse a situation – turn a negative review into a positive through a great customer experience. ● Drive and determination to do what is right but always following process. ● Excellent written communication.

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Travel Coordinator

Admin/ Assistant / VA, All Jobs, Customer Service, Industry-Specific, Worldwide Jobs /

Pay R29 690 – R40 820 a month Job type Full-time – Remote IWILLGOTRAVEL is a premier luxury lifestyle travel and concierge company that is dedicated to creating unforgettable and once-in-a-lifetime travel experiences. With a passionate commitment to extraordinary service, they have rapidly become the top choice for discerning travelers, including families, honeymooners, retirees, and empty nesters, who seek hassle-free vacations meticulously planned by a well-traveled expert. At IWILLGOTRAVEL, they understand that travel is not just a means of transportation; it is a transformative journey that leaves a lasting impact on individuals. That’s why they go above and beyond to ensure that every detail is perfect, offering high-touch service that exceeds expectations. From immediate response times to catering to specific needs and wishes, their approach sets them apart from others in the industry. Based in Houston, IWILLGOTRAVEL serves clients across the United States and around the globe. Their dedication to exceptional service and unwavering commitment to client satisfaction have earned them a reputation built on word-of-mouth referrals and repeat business.Join IWILLGOTRAVEL and be a part of an environment that thrives on delivering excellence in the luxury travel industry. As a Travel Coordinator at IWILLGOTRAVEL, you will play a pivotal role in ensuring seamless travel experiences for our esteemed clients while having the chance to continuously learn under the mentorship of the CEO, Will. In this role, you will be: During the onboarding process, you will be provided with all of the necessary training materials that would equip you for smooth adaptation and enable you to hit the ground running. This is a full-time position with working hours from 12 PM to 9 PM CET, Monday to Thursday, and an earlier finish on Fridays. You will report directly to the CEO, assisting him in managing his calendar and providing essential support for the travel planning process. To excel in this role, you need to have: What’s in it for you? *Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor. Job Type: Full-time Salary: R29,690.00 – R40,820.00 per month Experience:

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Head of Customer Experience (Remote/Hybrid)

All Jobs, Customer Service, Marketing and Sales, Uncategorized, Worldwide Jobs /

The main purpose of this role is to manage the business relationship with our customers, solving lasting customer problems, building a long-term competitive advantage, retaining loyal customers, creating a strategy to increase profitability and providing a comprehensive customer perspective for executive decisions to increase the lifetime value and profitability of our customers. As Head of Customer Experience you will be responsible for developing and implementing a customer-centric strategy that enhances the customer experience across all touchpoints. You will lead the Customer Experience team and work closely with other departments to create a seamless, consistent, and exceptional customer experience. As Head of Customer Experience you will champion customer advocacy and continuously improve the customer experience by analysing customer feedback and data, developing customer insights, and implementing effective customer service solutions. QUALIFICATIONS: Grade 12 or equivalent (Essential)Relevant tertiary qualification in Marketing/IMM/Business Management/Humanities (Essential)Prince/ PMP qualification (Desirable)Master of Business Administration (Desirable) EXPERIENCE:  Experience in project management, with a minimum of 5 years in a senior management role.Strong background in customer research and analytics techniques, customer strategy, process improvement, human-centered design and performance management.Experience across digital strategy and delivery, customer strategy, customer experience design, journey design, business transformation, innovation, and product development/management.Track record of customer-centric decision-making.Demonstrated ability to apply structured thinking and analysis techniques to complex and ambiguous problems.An understanding of design thinking methodologies and its application to UX/CX.Experience or qualifications in Agile would be a plus.Fintech, Insurance, Sales and Marketing Experience. JOB RELATED KNOWLEDGE & SKILLS Communication (Written and Verbal) SkillsComputer skills in Microsoft OfficePresentation skillsProject Management Detail consciousnessTeam ManagementBusiness Partnering & CollaborationResearch & Data AnalyticsAdvanced ExcelBudget ManagementCustomer RelationshipInterpersonal & Networking skillsLeadership skillsCoaching and mentoring skills

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Content and Travel Assistant

Admin/ Assistant / VA, All Jobs, Worldwide Jobs /

Full Time 1400.00 – 1800.00 USD Type: Monthly WendyPerrin.com is looking to hire a friendly, tech-savvy Content and Travel Assistant with excellent spoken and written English, and meticulous attention to detail. In this role, you will: Some of these tasks are done daily, others weekly, monthly, or as one-off projects. You need to be intrinsically motivated and comfortable performing rote work using a variety of software tools while being mindful enough when doing so to spot problems/mistakes and fix them. For the first few weeks, you will have a part-time trial period, so that both parties can ensure it’s a good fit. Training will be included, but you will be expected to learn quickly and build the capacity to problem-solve on your own. You will start with tasks that require only brief training, and the major introductory task will be building articles/content in WordPress. After the first few weeks, the role will grow into a full-time position. For the first few weeks at least, you will need to be available for Zoom meetings at 11 AM EST every weekday and for meetings from 9 AM EST until 1 PM EST at least three days of the week. Beyond that, there is great flexibility in your working hours, as long as you get your work done (in fact, it’s an advantage if some of your working hours take place on weekends). To be a successful candidate, you need: Our ideal candidate is conscientious and enthusiastic, with great attention to detail and an excellent memory. You’ll be required to take on rote tasks, but with a critical eye so that you can catch mistakes or potential problems. What’s in it for you? *Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

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SALES DEVELOPMENT REPRESENTATIVE -Employer of Record South Africa

All Jobs, Marketing and Sales, Worldwide Jobs /

R200,000 – R300,000 per annum + Commission UK based Marketing Company specializing in helping ambitious B2B brands fuel their pipeline with next-level sales development and ABM seeks a Sales Development Representative to join their dynamic and forward-thinking team. Experience on Hubspot/Salesforce or a similar CRM is a must, you need to be tech-savvy. Humble on the phone? Tenacious when meeting targets? Bring bundles of Positive Energy when securing deals? Then this could be the role for you! A remote-first company, offering the flexibility to work from home! The ideal candidate would have previous experience in a sales-based role, working predominantly on the phone. The drive will be keen to make an impact on an ambitious agency by generating leads and sales opportunities! For someone to truly succeed in this role they will need to embody our FIVE core values: Bringing Positive Energy to everything that you do! Being Humble. Strictly NO egos. Empowering others to stay positive and achieve their goals. Staying Tenacious and always giving it your all! Being Accountable for your work and all your responsibilities. About you: Experience in Sales, Sales Development, Telesales, or Lead Generation experience is ideal. Good communication skills in high-pressure situations. Hubspot/Salesforce CRM Experience. Skilled at active listening to assess prospects’ needs and criteria effectively. Able to qualify leads and opportunities to ensure a high-quality sales pipeline. Excellent time management, organization and multitasking skills. Able to use effective social skills to build strong relationships with team members and external clients on the phone and face to face. Show potential for future leadership. Ambitious, self-starting, and eager to progress in a sales career with a fast growing company Day-to-Day. Generating new sales opportunities and pipeline via phone, social media and personalised emails. Comfortable with a fast paced environment, aiming to progress in your career by consistently meeting sales targets. Enhance CRM data quality by ensuring all prospect engagements are logged accurately within CRM. Use qualification criteria to ensure all leads passed to clients are of good quality. Work with a friendly, self-starting attitude, seeking to encourage others and succeed within a team. Excellent verbal and written communication skills, representing Punch! and our clients in a professional manner. Use good organizational skills to ensure all data is stored correctly and up-to-date. Write accurate reports for all booked opportunities. Be proactive and eager to participate in team-building incentives. We want people to flourish whilst working with us. in-house training sessions, external L&D opportunities, and a clear internal career journey that provides full transparency on your professional and personal progression within the company! We are the pioneers of sales-powered marketing and marketing-powered sales. We have a vision and a plan to achieve our long-term success as an agency. This is only possible with the amazing team we have in place – one that is always seeking to innovate, collaborate, and strive for success. We also provide the following benefits: 20 days holiday plus 8 bank holidays and your birthday off! Additional holi-days off added after 2 years of service. Wellness / Wellbeing initiatives Flexible working arrangements Equipment to support your at home office!

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Events and Reservations Coordinator – Wander

Admin/ Assistant / VA, All Jobs, Customer Service, Worldwide Jobs /

Full-time – Remote $20,000 We are currently seeking a dynamic and versatile individual to join our team in the combined role of Reservationist and Event Coordinator. This unique position involves managing reservations for our short-term rental properties for individual stays as well as booking events to ensure memorable experiences for our guests. This is an exciting opportunity to join a fast-paced team at a rapidly-developing company that will give you visibility into some of the most beautiful locations in the US. Responsibilities: Qualifications: Preferred Qualifications: Compensation: US Based Offshore Location: South Africa or Remote US Type: Full time

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Customer Support Representative – Talent Shore

Admin/ Assistant / VA, All Jobs, Customer Service, Worldwide Jobs /

This is a remote position. Main Accountabilities… MUST BE BASED IN SOUTH AFRICA possible. customers. as necessary. Requirements You have… You might have… KEY SKILLS answer. endeavour to resolve any issues that they have with our products or service as swiftly and smoothly as possible. great customer experience.

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Success Specialist (Full Remote)- job post

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Zeal HR Introduction If you keep up to date with the latest news and insight for the online content creation industry, are able to develop and create unique content that can be used across multiple digital platforms. You show up on time, pay attention to details, think on your feet, ask for help when you need it, and consistently demonstrate respect for others, then you will be a great fit for our multi award winning digital agency client. About the role Responsibilities Attributes & Requirements Education Benefits

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Technical Support Agent (Fully Remote)- job post

All Jobs, Customer Service, Technology and IT /

WebAfrica R72 000 a year – Full-time Remote Intro How often have you called in and spoken to a support agent and thought, “Wow, they were helpful” and this person made your day? Do you have what it takes to BE one of these awesome individuals? Now is your chance! Webafrica is in search of a spunky, left-of-centre individual that is clued up on connectivity, the internet and is also able to provide phenomenal customer service. Note, there is obviously the aspect of billing customers when they make use of a service so you would need to know about this as well. So, if getting customers connected to the World Wide Web is your thing and high levels of service is your passion, get in touch with us! Send us your deets so we can meet! You will be expected to troubleshoot and resolve issues with services such as but not limited to: Fibre and VoIP Requirements Minimum Requirements: Ideal Requirements Desired Skills: What you will be doing: Benefits Our benefits are second to none – the icing on the Webafrica culture cake: THE CHERRY ON TOP!!! Webafrica rewards stellar performance!

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