About the job TransUnion’s Job Applicant Privacy Notice What We’ll Bring You will be responsible for planning and developing a wide range of technical and business documents, including statements of work, proposals, service level agreements, technical specifications, and guides. You will also develop, prepare and maintain documentation pertaining to products, processes, services and other technical work. Further, the role requires you to research, review, interview and collect available technical information as basis for documentation. Create new documentation or update existing documentation as required to accurately reflect changes in a service, product or process. Documentation created must be clear, concise, professional, and client or user-oriented documentation. This includes proofreading and editing. Other duties include updating of weekly/monthly/quarterly reports and assisting in the creation and documentation templates, in consultation with legal and management, while maintaining strict standards and protocols for the creation of the documentation and the storing of such information, such as: version control, archiving protocol like the use of SharePoint, etc. Proficiency in the English language is required. French proficiency is preferred. Qualifications What You’ll Bring: The duties and responsibilities described above are the essential functions of the job. The qualifications below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Role & Responsibilities What You Will Do Impact You’ll Make What you will do It is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed employment. A Minimum of a 100 Meg Fibre line is required, should you be successful, you will need to upgrade your line in order to work effectively.