R1 400 000 a year
Remote
*Experienced Call Centre Manager*
Work from anywhere (remotely)
Opportunity to join a global company; seeking a dynamic character who is an expert at optimizing productivity within a diverse team of various cultures.
R1.4 million per annum
Spec:
- Oversee 50+ reservations agents
- Oversee operational activities of central reservations department
- Hire and train new employees as well as oversee the quality assurance of all employees
- Meet regularly with customers to ensure they are happy and expectations are being met
- Take the lead with onboarding all new customers in the central reservations department
Requirements:
- 5-10 years’ experience in hospitality call centre reservations
- Be ready and set to operate a fully functioning remote office using fiber connectivity
- Very PC literate and quick to learn on company CRM + various hotel reservation systems
- Proven management skills
- Able to work generally Mon-Fri 3pm to midnight (+few extra hours where needed)
To apply, send full CV + photo + references
HOSPITALITY PLACEMENTS
Integrity. Professionalism. Service.
Please note that due to high application volumes, we regret that only shortlisted applicants will be contacted.Report job
