Clear To Launch
Full job description
Clear to Launch Healthcare Marketing(cleartolaunch.com) is a U.S.-based marketing agency specializing in dental and healthcare practices. We design, build, and launch high-performing websites that support lead generation, patient acquisition, and long-term growth.
We’re looking for a Website Project Manager to own the execution, coordination, and delivery of website projects from kickoff through launch. This role is critical to keeping projects on track, teams aligned, and clients confident throughout the build process.
Role Overview
As a Website Project Manager, you will be responsible for managing multiple website builds simultaneously, coordinating between internal teams (design, development, SEO, content) and clients to ensure projects are delivered on time, on scope, and to standard.
We operate with documented SOPs in Asana, but this is not a rigid checklist-only role. You’ll be expected to think critically, adapt in real time, and solve problems on the fly when projects don’t go exactly as planned.
You are not designing or developing websites, you are owning the process, anticipating issues, and keeping momentum.
Key Responsibilities
Website Project Management
- Own the end-to-end management of website projects from client kickoff to site launch.
- Manage timelines, milestones, dependencies, and deliverables in Asana.
- Follow established SOPs while applying judgment and creative problem-solving as situations arise.
- Keep projects moving forward and prevent stalls, bottlenecks, or scope creep.
- Ensure builds align with defined requirements, brand standards, and SEO best practices.
Client Communication
- Serve as the primary point of contact for website-specific client communication.
- Lead kickoff calls, progress check-ins, and site launch coordination.
- Set and reinforce clear expectations with clients around timelines, responsibilities, and approvals.
- Proactively follow up on content, assets, approvals, and feedback.
Technical Coordination (Domains, DNS, Hosting)
- Coordinate domain transfers, DNS updates, and launch-related technical changes.
- Maintain a working understanding of DNS records.
- Understand how DNS changes impact: Website hosting, Email delivery, Domain authentication (SPF, DKIM, DMARC), etc.
- Coordinate with internal teams, clients, and third-party providers to ensure smooth transitions and minimal downtime.
- Ensure all websites are properly staged, launched, and managed on WP Engine, our primary hosting platform.
Internal Coordination
- Coordinate between design, development, SEO, and leadership teams.
- Translate client requests into clear, actionable tasks.
- Ensure internal teams have the information and assets they need to execute efficiently.
- Identify blockers early and resolve or escalate them appropriately.
Quality Control & Launch Readiness
- Review websites prior to launch for completeness, accuracy, and consistency.
- Ensure content, layouts, forms, tracking, redirects, and integrations are correctly implemented.
- Confirm final approvals and coordinate go-live.
- Support post-launch cleanup and handoff.
Tools & Documentation
- Manage all tasks, timelines, and SOPs in Asana.
- Maintain clear project notes, status updates, and documentation.
- Use Loom or similar tools for walkthroughs and internal communication.
- Keep projects organized, transparent, and auditable.
Required Qualifications
- 2 – 4+ years of experience in website project management
- Requires partial overlap with U.S. business hours(Eastern) for meetings and client communication. Exact working hours are flexible and can be discussed.
- Proven experience managing multi-step website builds in an agency or fast-paced environment.
- Strong organizational skills with the ability to manage multiple projects simultaneously.
- Excellent written and spoken English, with strong verbal communication skills suitable for leading calls and meetings with U.S.-based clients.
- Confident leading meetings and managing client expectations.
- Comfortable coordinating technical items such as domains, DNS, hosting, and launches.
- Working understanding of how DNS affects websites, email, and authentication.
- Experience working with WordPress-based websites (WP Engine experience strongly preferred).
- Comfortable using project management tools such as Asana
Preferred / Bonus Experience
- Experience with WP Engine hosting environments
- Experience with healthcare, dental, or regulated industries
- Understanding of SEO fundamentals and website best practices
- Experience coordinating content collection and approvals
- Experience working with U.S.-based clients
Success in This Role Looks Like
- Website projects launch on time with minimal rework.
- SOPs are followed with problems are solved proactively when things go off-script.
- Clients feel informed, supported, and confident throughout the process.
- Internal teams have clarity and direction.
- Technical issues (domains, DNS, hosting) are handled calmly and correctly.
- Leadership does not need to chase status updates.
Job Type: Full-time
Pay: R30 000,00 – R50 000,00 per month
Work Location: Remote
