We’ve recently completed our Shopify migration and are now moving into the next phase: improving systems, processes, and integrations across our platforms. To support this, we’re seeking an experienced Shopify & E-Commerce Support Specialist, based in South Africa, to work with us on a flexible retainer basis.

About the Role

This is not a one-time project role. We’re looking to build a long-term partnership with someone who can provide ongoing support, act proactively, and help us continuously improve our digital ecosystem. This is a remote position with flexible hours.

Key Focus Areas

• Ongoing Shopify support & optimisation – troubleshooting, theme adjustments, and ensuring smooth store operations.
• Connected apps – managing and optimising integrations with Klaviyo, Faire, Amazon, and other key platforms.
• Process improvement & system integrations – streamlining workflows to increase efficiency.
• General digital & e-commerce support – providing guidance, quick fixes, and advice to strengthen our setup.

Requirements

• Proven experience with Shopify (Plus experience a bonus).
• Strong knowledge of Shopify apps, integrations, and customisation.
• Familiarity with tools such as Klaviyo, Faire, and Amazon integrations.
• Solid understanding of e-commerce operations and best practices.
• Reliable, responsive, and detail-oriented.
• Based in South Africa and able to work remotely.

Engagement

• Retainer arrangement with a few hours per week for consistent support.
• Remote-first, flexible working setup.
• Long-term partnership preferred.

Next Steps

If this opportunity sounds like a good fit, we’d love to catch up and hear about your current availability and rate expectations.

Job Type: Part-time

Pay: R18 000,00 – R22 000,00 per month

Expected hours: 16 per week

Work Location: Remote