LOOKING FOR CANDIDATES WITHIN SOUTH AFRICA REGION

We prioritize the processing of one active application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Please note that only resumes submitted in English will be considered for review. Fully remote role, Only for South Africa Candidates.

Position : SALES SUPPORT ANALYST

Work Hours : Monday to Friday, 9-5pm

Timezone : Central Time

Pay Range : USD 2,000 – 2,500/per month (The final offer is at the client’s discretion and will be based on the candidate’s skills and years of experience.)

Benefits: 10 paid US holidays, plus approximately 5-10 additional paid days off (informal policy)

Client Interview Process : 1 interview

Company/Client Overview: Multi-family real estate sector

Duties and Responsibilities:

• Salesforce Administration & Optimization: Configure, maintain, and enhance Salesforce CRM to support sales workflows, reporting, and data management. Work directly with the Head of Sales to build out the Salesforce environment from scratch.
• Sales Data Management: Ensure data accuracy within Salesforce by regularly auditing, updating, and managing sales records and lead pipelines.
• Lead Qualification: Assess and qualify inbound leads based on predefined criteria to ensure the sales teams focus on high-potential opportunities.
• Process Improvement & Automation: Identify inefficiencies in sales processes and implement automation solutions to streamline workflows. This includes exploring automation for proposal and contract generation.
• Reporting & Analytics: Generate reports and dashboards to track key sales metrics, providing insights to support decision-making.
• Sales Support & Coordination: Collaborate with sales teams to support deal progression, track sales activities, and ensure proper documentation of opportunities.
• Training & Documentation: Develop and maintain training materials, SOPs, and best practices to enable efficient Salesforce usage across teams.
• Cross-functional Collaboration: Work closely with sales, marketing, and operations teams to ensure seamless integration of Salesforce with other business tools and platforms.

Minimum Requirements:

• Salesforce Expertise: Strong proficiency in Salesforce CRM, including configuration, reporting, and automation. Certification is preferred but not required.
• Experience in Sales Operations & Process Improvement: Experience in sales operations, sales analytics, or business process improvement is essential.
• Analytical Skills: Strong analytical skills with the ability to generate actionable insights from data.
• Excellent Communication Skills: Effective business English communication skills (7-8/10) are required, with the ability to clearly articulate business concepts. Accents are acceptable.
• Troubleshooting and Support: Ability to troubleshoot Salesforce-related issues and provide end-user support.
• Additional Skills: Experience with Excel, Google Sheets, and data visualization tools is a plus. Knowledge of workflow automation tools (e.g., Zapier, Tableau, Power BI) is also a plus.

Why Join Us?

This is an exciting opportunity to be a part of a rapidly growing company in a dynamic industry. As we scale our operations across the United States, you will play a crucial role in shaping the financial future of the company. If you’re looking for an opportunity where you can apply your financial expertise and operational insights while contributing to significant growth, this is the role for you.

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As a requirement and before we can proceed with your application, please include a recorded video introduction via Loom or vimeo and provide answers to the following questions:

1. Tell us a bit about yourself.

2. Describe your relevant experience for this position.

3. Why would you be a great fit for this role?

The video should be no more than 3 minutes long.