[SA] Implementation Specialist – 10665

  • Full Time
  • Remote

Somewhere

About the job

LOOKING FOR CANDIDATES WITHIN SOUTH AFRICA REGION

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Please note that only resumes submitted in English will be considered for review – Fully remote role, Only for SOUTH AFRICAN Candidates.

Position : IMPLEMENTATION SPECIALIST

Work Hours : Monday to Friday, 9-5pm

Timezone : Central Time

Holidays : to be determined

Pay Range : USD 2,500 – 3,500 per month (The final offer is at the client’s discretion and will be based on the candidate’s skills and years of experience.)

Recruitment process: multiple interviews and assessment

Company/Client Overview: Multi-family real estate sector

RESPONSIBILITIES:

  • Data Integration Management: Act as the point person for coordinating with property managers to set up and integrate data connections from various property management systems.
  • Workflow Improvement: Use and refine templates for software systems to guide the setup process and suggest process optimizations and automation tools.
  • Implementation Support: Follow up on implementation progress, troubleshoot issues, and maintain internal tracking systems (e.g., Excel) for properties and data integration status.
  • Process Scaling: Create training materials and SOPs to support the scalability of implementation processes.
  • Client Relationship Management: Build and maintain strong, professional relationships with property managers to ensure smooth onboarding and integration.

QUALIFICATIONS:

  • Detail-Oriented: You can manage complex workflows and spot opportunities for process optimization.
  • Strong Communicator: Able to explain technical concepts clearly and build rapport with property managers, even those who may be hesitant.
  • Charming and Client-Focused: Comfortable navigating client interactions with professionalism and a positive demeanor.
  • Process Improvement Mindset: Eager to challenge current workflows, suggest better practices, and contribute to operational efficiency.
  • Quick Learner: Open to mastering a financial BI tool and other systems to ensure seamless data integration and reporting.

Must haves:

  • Proficiency in the following tools/apps: Microsft Excel / Google SheetsSQL
  • Zapier or automation tools
  • CRM tools – HubSpot CRM / Salesforce or similar
  • Project management tools – Trello/Asana/Monday.com or similar
  • Zoom/Google Meet
  • Ability to work independently and collaborate with a remote team.
  • Experience in implementation, business analysis, or client-facing roles.

Nice to haves:

  • Familiarity with property management/ERP systems or the multi-family real estate industry (preferred but not required).
  • skilled at using: PowerBI and Tableau

Before we can proceed to the next step of the hiring process, please record a video introduction using Loom and answer the following questions:

1. Tell us a bit about yourself.

2. Describe your relevant experience for this position.

3. Can you share some of your long-term career goals and aspirations? What are some achievements or milestones you’d like to accomplish in the future, both professionally and personally?

The video should be 2-3 minutes long.


APPLY HERE