Assistant Tenancy Manager (Remote) – UK Property Experience Essential

Please note: Only applicants with current UK residential property experience (Estate Agency or Lettings) will be considered.
Applications without this experience will not be progressed.

Are you an experienced UK Tenancy/Property Manager looking to join a fast-paced, supportive, and growing property management team?
We are expanding and seeking another highly competent Assistant Tenancy Manager to support our Senior Tenancy Manager in delivering exceptional service across our portfolio.

Location: Remote (for a UK-based estate agency)
Hours: Monday to Friday 8h45am-18h00pm (UK Time Zone)
Set-up: Must have a private, quiet home office

Why Join Us?

• Fully remote – work from your dedicated home office
• Join a supportive, well-established property management team
• Opportunity to contribute to a growing, fast-moving estate agency
• Work in a role where accuracy, communication, and efficiency truly matter

Key Responsibilities

• Tenancy Management: Handle renewals, Right-to-Rent checks, and end-of-tenancy processes
• Landlord & Tenant Communication: Provide fast, professional responses and manage queries confidently
• Compliance Oversight: Keep all properties fully compliant with UK legislation (GSCs, EICRs, EPCs, etc.)
• Maintenance Coordination: Log, monitor, and progress maintenance requests with landlords, tenants, and contractors
• Property Visits: Arrange, coordinate, and follow up on inspection reports
• Data & Documentation: Maintain accurate records, update databases, and ensure timely processing of all paperwork

What We’re Looking For

You must meet all of the following criteria to be considered:

Essential Requirements

• Minimum 2 years UK property/tenancy management experience
• Strong understanding of UK lettings legislation
• Excellent written and verbal communication skills
• Highly organised, detail-driven, and able to manage multiple tasks
• Strong problem-solving ability and proactive mindset
• Competent with Microsoft Office & property management systems (Jupix experience advantageous)
• Quiet, private home office with no background noise
• High-speed fibre internet (with a reliable backup power solution)

Please Do NOT Apply If:

• You do not have UK lettings/tenancy experience
• You cannot work in a focused, undisturbed home environment
• You lack the required tech setup (stable fibre internet & workspace)

Job Types: Full-time, Permanent

Pay: R20 000,00 – R22 000,00 per month

Experience:

• UK Property: 1 year (Required)

Work Location: Remote