Operations Manager (Supply Chain – CPG)

Location: Remote
Type: Full-Time
Reports to: Founder / Head of Operations

About the Role

We’re looking for an analytical and detail-oriented Operations Manager to oversee supply chain and demand planning for a fast-growing Consumer Packaged Goods (CPG) business.

You’ll play a critical role in ensuring products are always available across warehouses and retail partners — balancing demand forecasts, inventory levels, and supplier coordination. This role is ideal for someone who thrives in a dynamic, data-driven environment and wants to help scale a growing CPG brand.

Key Responsibilities

Demand Planning & Forecasting

• Develop and maintain accurate demand forecasts using sales data, market insights, and promotional plans.
• Collaborate with sales and marketing teams to integrate new launches and campaigns into forecasts.

Supply Chain & Inventory Management

• Monitor inventory levels across warehouses and retail channels to ensure product availability.
• Coordinate with suppliers, co-packers, and logistics partners to manage replenishment and lead times.

Analytics & Reporting

• Build and maintain dashboards and reports to track KPIs (forecast accuracy, OTIF, inventory turnover, etc.).
• Identify bottlenecks, inefficiencies, and risks across the supply chain, and propose improvements.

Process Improvement

• Develop and optimize operational processes to support business scalability.
• Lead or support continuous improvement initiatives in demand planning and fulfillment.

Communication & Collaboration

• Work cross-functionally with sales, marketing, finance, and external partners to ensure operational alignment.
• Prepare and deliver clear operational reports and updates to internal and external stakeholders.

Qualifications & Skills

• Proven experience in operations, supply chain, or demand planning within a CPG/FMCG business.
• Strong analytical and problem-solving abilities; proficiency in Excel and ideally ERP or demand planning tools.
• Excellent attention to detail and ability to manage multiple priorities.
• Clear and concise verbal and written communication skills.
• Understanding of retail dynamics, promotional planning, and supply chain constraints.
• Degree not required — relevant experience in operations or supply chain is highly valued.

Job Type: Full-time

Pay: R10 000,00 – R13 000,00 per month

Education:

• Diploma (Preferred)

Work Location: Remote

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