Part Time Digital Advertising Specialist – Shopify + SEO

LTVplus is a customer service outsourcing partner that provides dedicated customer support agents for eCommerce brands, SaaS, and educational businesses. Our agents offer multilingual and multichannel support 24/7 through phone, email, and chat. We focus on increasing Customer Lifetime Value by delivering low-cost, high-quality customer support that grows with your business.

At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do.

Requirements:

• Excellent attention to detail, Quick learner, Tech Savvy. Experience with Excel
• Fluent in English, both written and spoken.
• High school diploma, general education degree or equivalent.
• Has working knowledge of various online communication tools used in e-commerce businesses
• 1-2 years of experience in Customer Support
• Experience working remotely is a plus
• Have handled customer support needs of US clients
• Can work with minimum supervision
• Has a conducive remote working environment
• Has a stable internet connection, hardware, and power – with backups in case of of outages

Responsibilities fro Shopify Expert
· Set up new products in Shopify (this requires good English-writing skills & SEO knowledge)
· Assist with Shopify store tasks (updating product listings, page content and layout, build new pages and collections, update store navigation, etc)
· Edit and improve existing product listings with SEO research
· Manage our online store carefully and pro-actively with the goal of increasing sales daily

Responsibilities Wayfair Expert

• Set up new products on Wayfair (this requires good English-writing skills & SEO knowledge is preferred
• Assist with Wayfair store tasks (updating product listings, tags, images, product info as required)
• Edit and improve existing product listings
• Manage our account carefully and pro-actively with the goal of increasing sales daily

Note: We need someone with experience and background in Shopify and Wayfair with SEO Knowledge. Please refrain from applying if you do not meet the requirements.

System Knowledge/Experience:

• Zendesk
• Gorgias
• LiveChat
• Shopify
• Hubspot
• HelpScout

Working conditions
9AM – 1PM PST

Job Type: Part-time

Experience:

• Shopify: 1 year (Required)
• SEO : 1 year (Required)
• Marketing: 1 year (Required)
• Cooywriting: 1 year (Required)
• Order management system: 1 year (Required)
• inventory management: 1 year (Required)
• Microsoft Excel: 1 year (Required)
• Product listings with Shopify and Wayfair (where applicable): 1 year (Required)

Work Location: Remote