Description

Administrative Support:

• Manage emails, calendars, and appointments for clients or executives.
• Handle document preparation, data entry, and file organization.
• Draft and send correspondence, memos, and reports.

Customer Support:

• Respond to customer inquiries via email, chat, or phone.
• Assist with order processing, invoicing, and basic troubleshooting.
• Maintain client databases and update contact information.

Work Environment:

• Fully remote position with flexible hours, depending on the needs.
• May require availability across different time zones for global clients.
• Tools used: Email management software, video conferencing apps, CRM systems, and online collaboration tools.

Requirements

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
• Experience in administrative roles, customer service, or virtual assistance is a plus.
• Proficiency in productivity tools (Google Workspace, Microsoft Office, etc.).
• Familiarity with task management software (Trello, Asana, Notion) is a bonus.
• Excellent written and verbal communication skills.
• Strong organizational skills and ability to multitask.
• Self-motivated with the ability to work independently.