Remote Appointment Setter (Full-Time) – Sales Support Role

Job Title: Appointment Setter
Employment Type: Full-Time
Location: Remote
Working Hours: U.S. business hours aligned with prospect time zones

Job Overview

We are looking for a motivated Remote Appointment Setter to help support sales teams by scheduling qualified meetings with potential customers. In this role, you will engage with leads through phone calls, emails, and LinkedIn outreach, confirm their interest, and coordinate meeting times with sales representatives.

The ideal candidate is a strong communicator who is comfortable handling outbound outreach while ensuring accurate scheduling and CRM documentation. Your work will help keep the sales pipeline active with high-quality, sales-ready appointments.

Key Responsibilities

Lead Outreach & Qualification

• Contact prospects through phone, email, and LinkedIn messaging

• Engage leads from outbound lists or inbound inquiries

• Confirm interest and availability before scheduling meetings

• Qualify prospects based on basic criteria such as industry, role, needs, and budget

Appointment Scheduling & Calendar Management

• Schedule meetings between prospects and sales representatives

• Use scheduling tools such as Calendly, HubSpot Meetings, Google Calendar, or Outlook

• Manage multiple time zones to ensure accurate scheduling

• Send meeting confirmations and reminders and handle rescheduling when needed

CRM & Data Management

• Log activities and interactions in CRM systems such as Salesforce, HubSpot, or Zoho

• Update lead statuses and maintain detailed notes

• Ensure accurate and up-to-date records for all appointments and outreach

Sales Team Collaboration

• Work closely with SDRs, BDRs, and Account Executives to target the right prospects

• Provide clear meeting handoffs with insights about prospect needs

• Share feedback from calls and emails to improve outreach strategies

Performance Tracking

• Track daily and weekly metrics such as:

  • Calls made

  • Emails sent

  • Appointments scheduled

  • Meeting show rates

• Identify pipeline bottlenecks and suggest improvements

Required Skills & Experience

• 1–2 years experience in sales support, inside sales, appointment setting, or customer-facing roles

• Familiarity with CRM platforms such as Salesforce, HubSpot, or Zoho

• Experience using scheduling tools like Calendly or Chili Piper

• Strong written and verbal communication skills

• Ability to manage multiple calendars and time zones

• Strong organizational and multitasking abilities

Preferred Qualifications

• Experience supporting SDR or BDR teams in high-volume sales environments

• Familiarity with sales engagement tools such as Outreach. io, SalesLoft, or Apollo

• Industry experience in SaaS, marketing, or B2B services

• Knowledge of sales methodologies such as BANT, SPIN Selling, or Challenger Sales

What a Typical Day Looks Like

As a Remote Appointment Setter, your day will focus on connecting with leads and booking qualified sales meetings.

Daily activities include:

• Reviewing CRM tasks and prioritizing follow-ups

• Making outbound calls and sending outreach emails to prospects

• Scheduling meetings between prospects and sales representatives

• Sending appointment confirmations and reminders

• Updating CRM systems with call notes and lead statuses

• Reviewing performance metrics such as meetings booked and show rates

Your main goal is to ensure that sales representatives always have qualified meetings scheduled and ready to convert into opportunities.

Key Performance Indicators (KPIs)

Success in this role will be measured through:

• Daily and weekly outreach activity targets

• Number of appointments scheduled per week or month

• Meeting show rate (target: 70–80% or higher)

• Accurate CRM data entry and record management

• Positive feedback from sales teams on appointment quality

Interview Process

Our hiring process includes the following steps:

1. Initial Phone Screening

2. Video Interview with Pavago Recruiter

3. Practical Task

   • Role-play scheduling a meeting with a prospect

   • Logging sample leads into a CRM and scheduling mock appointments

4. Client Interview with the Sales Team

5. Final Offer & Background Verification

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