Job Title: Administrative Assistant

Company: Siyanqoba Plumbing and Maintenance Co.

Location: Midrand or Remote location

About Us:

Siyanqoba Plumbing and Maintenance Co. is a reputable and growing business providing high-quality plumbing and maintenance services to residential and commercial clients in many provinces. We pride ourselves on our excellent customer service, skilled technicians, and reliable solutions. We are looking for a proactive and organized Administrative Assistant to join our team and contribute to our continued success.

Job Summary:

We are seeking a detail-oriented and efficient Administrative Assistant to provide comprehensive administrative and clerical support to our plumbing and maintenance operations. The ideal candidate will be a highly organized individual with excellent communication and interpersonal skills, capable of managing various tasks and ensuring smooth daily operations. The candidate must have business development skills and experience.

This job is earmarked for a female person and can work remotely (from home).

Responsibilities:

• Answer and direct phone calls, take messages, and handle inquiries professionally and courteously.
• Manage and maintain office supplies and equipment, ensuring adequate stock levels.
• Schedule and coordinate appointments, service calls, and meetings with various teams and sub-contractors.
• Work with Insurance companies
• Assist in getting new business (Business Development)
• Maintain and update client databases and records accurately.
• Process invoices, prepare quotations, and assist with basic bookkeeping tasks.
• Assist with the preparation of reports and presentations.
• Manage incoming and outgoing mail, including sorting, distributing, and preparing correspondence.
• Maintain organized filing systems, both physical and electronic.
• Assist with dispatching technicians and managing their schedules efficiently.
• Communicate effectively with clients, technicians, and suppliers.
• Perform general clerical duties such as photocopying, scanning, and faxing.
• Assist with other administrative tasks as required to support the smooth running of the business.

Qualifications and Skills:

• Proven experience as an Administrative Assistant or similar role, preferable in plumbing or maintenance company.
• Excellent organizational and time management skills with the ability to prioritize tasks effectively.
• Strong attention to detail and accuracy.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent written and verbal communication skills.
• Professional and courteous telephone manner.
• Ability to work independently and as part of a team.
• Discretion and confidentiality in handling sensitive information.
• Experience with scheduling software or CRM systems is an advantage.
• Basic understanding of the plumbing or maintenance industry is a plus.
• High school diploma or equivalent; additional qualifications in office administration are an asset.

To Apply:

Interested candidates are invited to submit their CV and a brief cover letter outlining their relevant experience to Application Link. Please include “Administrative Assistant Application” in the subject line.

Closing Date for Applications: 9 May 2025

We thank all applicants for their interest; however, only shortlisted candidates will be contacted for an interview.

Job Type: Full-time

Pay: From R5 000,00 per month

Experience:

• Administrative experience in Plumbing and Maintenance: 10 years (Required)

Work Location: Remote

Application Deadline: 2025/05/09