Compensation

• Base Salary: $800–$1,000 USD/month
• On-Target Earnings (OTE): $1,200–$1,500/month
• Semi-Annual Performance Bonus based on closed files, client satisfaction, and accuracy metrics

About Us

At Integrity Estate Consultants, we guide families through one of the most emotionally complex transitions of their lives; managing and closing the estate of a loved one. Our firm delivers white-glove, end-to-end services for families facing loss, handling everything from property liquidation and asset coordination to tax setup and posthumous estate closure.

We are seeking a Account manager & Client Experience Manager who combines precision, empathy, and operational excellence. This role is ideal for someone who thrives in a structured environment, understands Texas real estate compliance, and takes pride in ensuring clients feel cared for throughout the entire process.

Who You Are

You’re not just organized – you’re orchestral. You anticipate needs before they arise, manage multiple moving parts without missing details, and communicate with warmth and clarity. You understand the intricacies of real estate contracts and compliance (especially in Texas).

You bring balance: process-oriented yet emotionally intelligent; firm in follow-up yet compassionate in delivery.

Key ResponsibilitiesTransaction Management & Compliance

• Oversee all real estate contract-to-close activities, ensuring compliance with Texas Real Estate Commission (TREC) standards.
• Review, upload, and organize all listing and transaction documentation in accordance with brokerage requirements.
• Track all key contract dates, deadlines, and contingencies to ensure timely execution.
• Maintain communication with title companies, agents, attorneys, and clients to facilitate a smooth closing process.

Client Experience & Estate Oversight

• Serve as the primary point of contact for clients from initial engagement to estate closure.
• Coordinate estate-related services including property cleanouts, listings, appraisals, sales, and vendor coordination.
• Provide regular client updates, proactively addressing questions or concerns.
• Ensure each estate is closed out with all files, receipts, and compliance documents properly archived.

Listing & Operations Management

• Support property listing activities, including MLS setup, coordination with photographers, stagers, and contractors.
• Monitor listing progress and ensure all marketing materials and disclosures are accurate and compliant.
• Maintain internal databases (HubSpot CRM) with detailed notes, task tracking, and client communication logs.
• Assist leadership in refining workflows and standard operating procedures to improve team efficiency.

Requirements

• Real estate transaction coordination or compliance experience required. (Texas preferred)
• Familiarity with Real Estate contracts, listing agreements, and disclosure forms.
• Proven ability to manage 10–20 concurrent files or client cases with accuracy and grace.
• Exceptional written and verbal communication skills (client-facing tone).
• Strong organizational and multitasking abilities under deadline pressure.
• Proficient in HubSpot, Docusign, or similar CRM/TC software.
• Naturally empathetic, self-motivated, and detail-oriented.
• Experience in probate, estate management, or property liquidation (preferred).

Job Type: Full-time

Pay: R13 012,41 – R26 000,00 per month

Experience:

• Customer Service: 3 years (Required)
• Complex Client Issues: 3 years (Required)

Work Location: Remote